Dear Guest,Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the beautiful renovation and noticed the improvements.Your kind words are truly appreciated and serve as great encouragement to our team as we continue striving to deliver a refined experience and warm, attentive service to every guest.Thank you once again for your comments. We hope to have the pleasure of welcoming you back to METT Singapore in the near future.Warmest regards,The METT Singapore Team
Dear Robert,Thank you for your kind feedback. We’re delighted to hear that you enjoyed our tranquil setting within Fort Canning Park and found the location to be a peaceful retreat from the city’s bustle. We’re also pleased that you felt the experience offered good value for a hotel of this quality and environment.Your comments mean a great deal to us, and we truly appreciate you taking the time to share them. We look forward to welcoming you back for another relaxing stay in the future.Warm regards,The METT Singapore Team
Dear Guest,Thank you for sharing your wonderful feedback with us. We are delighted to hear that you found our service impeccable and that our team’s friendliness and professionalism made your stay a memorable one.It’s also lovely to know that you enjoyed the stylish and comfortable décor of both the hotel and rooms. We’re especially pleased that breakfast was a highlight for you, the hot food selection and our laksa are certainly favourites, so we’re glad you enjoyed them.Thank you once again for your kind words. We look forward to welcoming you back to METT Singapore for another delightful stay.Warmest regards,The METT Singapore Team
Dear Guest,Thank you very much for taking the time to share this beautiful feedback with us. We are truly honoured to have been part of such a special occasion and delighted to hear that your wedding day at METT Singapore was made even more memorable.Your kind words about our front office and team are deeply appreciated. It is especially heartening to know that both you and your dog were well taken care of, ensuring a comfortable and happy experience for your entire family on such an important day.Thank you once again for allowing us to be part of your celebration. We wish you a lifetime of happiness together and hope to welcome you back to METT Singapore for many more memorable moments in the future.Warmest regards,The METT Singapore Team
Dear Guest,Thank you for taking the time to share your experience with us. We truly appreciate both your positive observations and your honest feedback, as it helps us continue to improve.We’re pleased to know that you enjoyed the relaxed, historic ambiance of the hotel, the generous ceiling heights in the rooms and bathrooms, and our tranquil setting within Fort Canning Park. It’s also wonderful to hear that you appreciated the pool and found the breakfast overall to be satisfactory.At the same time, we’re genuinely sorry to learn about the difficulties you experienced in locating the hotel entrance, especially after arriving from Fort Canning MRT Station. Being situated within a park and on elevated terrain can be challenging for first-time guests, and we understand how tiring and unsettling this must have felt. Your feedback has been noted, and we will continue to review how wayfinding and access can be made clearer and more welcoming.We are also very concerned to hear about your experience at breakfast on your final morning. This is certainly not the standard we strive to uphold, and we sincerely apologise for this lapse. Please be assured that this feedback has been shared with our culinary team for immediate review and corrective action.Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back in the future and provide you with a smoother, more reassuring experience from arrival to departure.Warm regards,The METT Singapore Team
Dear Guest,Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed the stylish design of our newly opened hotel, our beautiful park setting, and the excellent service provided by our team.We sincerely apologise for the disruption caused by the construction works during your stay. As a new hotel, some finishing works were still underway, and we truly appreciate your understanding. Please be assured that we are actively working to minimise any inconvenience to our guests.We’re also sorry to hear about your experience with mosquitoes by the pool. This is certainly not the experience we wish for our guests, and your feedback has been shared with our team so that preventive measures can be further strengthened.Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back to METT Singapore in the future for an even more seamless and comfortable stay.Warmest regards,The METT Singapore Team
尊敬的贵宾，感谢您抽空分享如此细致且温暖的入住体验。我们非常高兴得知您喜爱酒店坐落於福康宁公园内的自然环境，并感受到宁静放松的氛围。同时，也衷心感谢您对服务团队的肯定。得知同事们的微笑问候与主动协助行李为您留下良好印象，我们深感欣慰。您对早餐体验及全新设施的认可，也给予了团队极大的鼓励。期待在不久的将来再次欢迎您回到 METT Singapore，於绿意环绕中再度享受一段惬意时光。诚挚问候，METT Singapore 团队
Dear Guest,Thank you very much for taking the time to share this wonderful and detailed feedback with us. We are truly delighted to hear that you enjoyed your stay at METT Singapore and appreciated the peaceful atmosphere, cleanliness, and thoughtful touches throughout your visit.Your kind words about Rebecca’s excellent service are especially appreciated. We are delighted to hear that her attentiveness and genuine care made such a positive impression on your stay. Please rest assured that your commendation will be shared with Rebecca and our management team, as recognition like this means a great deal to us.Thank you once again for your thoughtful feedback. We truly hope to welcome you back to METT Singapore for another memorable stay in the future.Warmest regards,The METT Singapore Team
尊敬的宾客，感谢您如此详尽地分享您的入住体验，并给予我们高度评价。我们很高兴得知整体住宿感受超出您的预期，也感谢您对酒店历史背景、环境氛围、客房设计以及团队服务的认可，特别是对迎宾及入住安排细节的肯定，这对我们团队而言是莫大的鼓励。同时，您所提及的个别设施与使用体验方面的问题，我们亦已认真记录，并转达至相关团队进行检视与持续优化。感谢您以客观与包容的角度分享这些建议，这对我们作为新开业酒店不断完善整体品质非常重要。我们也很高兴您享受了早餐体验，并对福康宁公园的自然与人文环境留下美好印象。若未来有机会再次到访，我们诚挚希望能为您带来更加周全、舒适的入住体验。谨致问候，METT Singapore 团队
